Shipping, Handling & Postage – Australia

When purchase from creativehardt’s online shop the following conditions apply.
Visit this page for more info on our terms.

General Shipping Information 

Your order will ship within 1-4 business days for printed products and 2-7 working days for Original Art (as couriers need to be arranged).

Local & Delivery pickup options with no charge are available for postcodes local to Central Coast, NSW. (this will become available after you have entered your address in the shopping cart option). Please make sure your shipping address is correct to activate this.

International customers are welcome, please enquire on your shipping options separately via email.

Special care is always taken to package your item to prevent damage that unfortunately can happen with postage. Australia post is used for general stationery items and cards. Please allow up to 14days for delivery particularly with COVID times deliveries can be somewhat delayed depending on your area.

Postage and shipping prices vary for the range of items on offer:

Original Artworks

Original Artwork & Paintings are sent via courier to your door. We will contact you to discuss the exact arrangements. All artworks come with protective cardboard, bubble wrap, and insurance to protect against breakage. We have shipped artworks safely all around Australia between $30- to $60- with insurance depending on the size of your painting, if you would like a quote before purchasing I am happy to provide it just send me an email prior.

Prints

$9.95* across Australia
Print Artworks come with a matt and backing board and in a protective sleeve with additional cardboard to protect against bending and are posted in a rigid or bubble mailer. Large prints or canvas are rolled and posted in a mailer tube with protective tissue – $12.95 across Australia.

Greeting Cards, Mini Cards, Gift Tags

Come in a strong envelope with additional cardboard protection with the packs.

– 1 greeting card $1.50* or 1 mini pack come in a standard envelope.
– Packs  of cards or tags $2.50 *

A5 Writing Sets & Papers

Writing sets come in a padded envelope with additional cardboard protection as well as the super cute packaging that comes with every order. $9.95*

Returns

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. If you need to return or exchange an item you must: Contact me within: 14 days of delivery and Dispatch items back within: 30 days of delivery.

I don’t accept cancellations but please contact me if you have a problem with your order as quality is important to me.

The following items can’t be returned or exchanged
– Customised or Personalised items
– Digital Downloads

*All prices including GST.

Wholesale prices are available, if you would like to request wholesale prices please contact us with your business details and an application will be sent to you.

Need help?

Contact us for questions.